ORDER PROCESSING & SHIPPING INFORMATION
SALES TAX, CUSTOMS AND DUTY
Sales taxes are charged to Canadian shipping addresses by province. All customs and duties charges are the responsibility of the receiver according to the applicable laws of your country. Customs and duty charges will be billed separately by the shipping carrier.
LOOKING FOR SOMETHING?
Have you seen an item in our store, but can’t find it online? Please send us an email at firstname.lastname@example.org describing the product. It will be our pleasure to get back to you with all details to assist with your purchase.
CREDIT CARDS AND CURRENCY
All pricing is shown in Canadian currency.
We accept the following credit cards:
- American Express
Your credit card will be charged the day that you place your order.
You will receive an e-mail confirmation and order summary the date you place your order.
Order cancellation will be accepted via email within 24 hours of initial placement of order.
We want all our customers to be completely satisfied with their purchases.
If you are not completely satisfied with your purchase you may return it within 14 days of shipment.
We will only accept returns if we have been notified in advance by e-mail of your intention to return the merchandise. Earrings and special order items are not returnable.
The merchandise must be in original condition, accompanied by the sales receipt and shipped back to DEAF CULTURE CENTRE in the original packaging. All refunds will be tendered as per the original purchase. Refunds will be issued once the merchandise has been received, provided it is in original condition. We will not refund any shipping or duty charges.
Visit our Contact page for details